Swimming Pool Heat Pumps since 1981

Planned Maintenance FAQ's

Q. When is planned maintenance recommended?
A. Anytime after the first year of ownership.
 
Q. How much does planned maintenance cost?
A. $179 plus local tax in FL.
 
Q. If my unit is under warranty, why should I purchase a planned maintenance?
A. To extend the life of your equipment and to maintain efficiency and longevity.
 
Q. What is included in planned maintenance?
A. A 20-point technical check.
 
Q. When can I get planned maintenance?
A. Year round in most areas where it is offered.
 
Q. When is the planned maintenance already called in going to be done?
A. The techniciam sets his planned maintenance schedule.  For an exact answer, we recommend you contact customer service for details.
 
Q. Do I have to be at home to get the service done?
A. No - not if you prepay by check or credit card and we would not charge your credit card untill service is rendered.
  No - if you can leave a check on the unit in a zip-lock bag once it is scheduled.
  Yes - if you don't want to prepay because it is a COD program.

 

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