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You should have your heat pump/heater  inspected and maintained on an annual basis by a qualified pool heat pump/heater specialist. Additionally, if your heat pump/heater is located on the beach, or at a sea wall where salt spray and sand can affect the unit, more frequent service may be necessary. For Service Plan information, please click here.
  • Provide good airflow to the heat pump. Keep the sides and top of the heat pump free of obstructions.
  • Control Irrigation: :  In region where wells are used for irrigation, water quality is sometimes less than poor, and water spray can damage heater components. Regardless of water quality, it is recommended that sprinklers be directed away from the heat pump/heater.
  • Prevent rain water run-off from roofs from pouring directly into the heater. The heater is designed to withstand normal rainfall, but solid streams of water from roof drip-lines may eventually damage heat pump/heater components. If the heat pump/heater resides beneath a roof edge, a rain leader (gutter) a rain shield will be necessary to promote heat pump/heater  longevity.
  • Drainage: Your heat pump/heater  may produce abundant condensation under certain conditions; this is considered normal operation. Accordingly, keep the drain holes at the base of the heat pump/heater  free of grass, weeds, dirt or other obstructions, allowing for free and complete drainage around the heater. (Also see, on previous page: CONTINUOUS USAGE AND WATER AROUND UNIT.)
  • If your unit is located under trees where leaves fall and accumulate in the bottom of the heat pump, a qualified technician should periodically remove accumulated leaves.

Extended Labor Warranty Program

AquaCal® offers a very reasonably priced, Extended Labor Warranty Program.

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